The Rug Cleaning Process
Our professional rug wash consists of an important series of stages that raise our standards beyond those of on-site carpet cleaning. We have been fine-tuning this procedure over 35 years to achieve the best possible results.
The first step is to carefully examine the rug before we start cleaning it. This may include consultation with the customer if necessary, for example if the rug is damaged.
The next step is to extract as much dust, dry soil, hair, house dust mites and other particles as possible using a dusting and beating machine. We may repeat this process if necessary.
We submerge the rug in water and pre-clean it using mild, biodegradable detergents and soft brushes. During this process the rug is carefully inspected in order to identify any stains which may require special attention and treatment.
Next, we put the rugs through our high performance rug washing machine which uses water jets to wash the rugs thoroughly and to ensure that no residual detergents remain.
Once the rug is clean we remove most of the water using a centrifuge machine.
The finished rug is hung to dry in our special drying room. This is a temperature and humidity controlled environment which helps return the pile’s springy soft texture and ensures your rug will dry quickly and thoroughly, avoiding the risk of mould or mildew.
We inspect the fringes and treat them with specialist materials, or re-clean them if necessary.
Inspection and packaging
Finally, we inspect the rug again and package it for delivery.
We are extremely consistent and always follow these steps, but every rug requires slightly different treatment and if we are not satisfied with the results we will reprocess them.